This is my go-to hotel stay when I'm visiting Phoenix, and have stayed at the Clarendon quite a few times over the past couple years. The beds here are my favorite! I personally hate hotel beds (nothing is better than my own home), but I always get an amazing nights rest here. Hotel staff is always very welcoming and the manager hosted wine hour is a very nice touch.
Overall, the Clarendon does a great job of making you feel welcome and that your business is appreciated. For me, that's what hospitality is all about!