This is by far the worst location around and the bad part is it is the closest to me bummer! The lines inside or out are always long with very long wait times. Even the other day I visited at 6:30pm only one car in front of me I waited over 10 minutes only to have my drink handed to me wrong. When I pointed it out it almost seem to irritate the girl working. Sorry but if I'm laying $6.55 for a drink it needs to be correct and don't have attitude about it, you messed it up after all. Not to mention the annoying long greeting you get the guy is either singing or just obnoxious. My coffee request red stirring it together so I ask for the dome kid every time to make it easier to stir my coffee, please tell me why you feel the need to ask me "why do you need a dome lid?" Listen I really don't need to explain why and hold up the line for something insignificant. There is very poor management here as the women I spoke with had a "I don't really care" attitude. No surprise your star rating is so low. You mess up drinks regularly and this is not a complicated order at all, your wait time is insane and your employees are either annoying or just rude. Not to mention it's Starbucks policy to offer me my receipt in the event my drink taste gross and I'd like to swap it out but I feel this is done on purpose so that you can't come in and swap your drink out. The holiday flavors have no flavor at this location it's extremely weird. It's time to step up and fix your store unless you just don't care about your consumers which is obvious in your rating!