I had my F-350 detailed yesterday. $200 detail seemed about right for a big dirty truck. Estimated time was 2 hours. Actual time about 4 hours, but I kind of expected that due to the amount of work they had. No qualms there.
When I got my truck back, it was much, much cleaner. It was dark by that time, so I didn't notice a few spots they missed on the inside (not blatantly obvious spots). I took the truck back this morning to request they fix the few spots. The lady at the wash said she was not happy with the level of detail her guys went into, so they are redoing the interior tomorrow.
While somewhat inconvenient, I applaud her honesty and dedication to get the job done right. Her willingness to accept the mistakes and work to correct them will earn my business next time I need my truck detailed.
The employees seem friendly. The greeter, as someone else yelped, was somewhat insistent that I pay an extra $100 then discounted down to $60 for a paint sealant. Pretty much the industry standard I think.
Once they redo the interior I think the service would be 4 stars, and if they had it right the first time I would have given a 5.