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  • It pains me to write this. I LOVE the burgers here. I always do build my own and have a pretty basic burger with fairly boring toppings, but I love it!! The other food is good here. I've had the chicken and waffles and appetizers. They're all average to above average. The appetizers are small portions for the price, but I don't even care. That's not why they get stars docked. Here's the bad news: The staff is HORRIBLE. There is one male server who saves the day everytime we are fortunate enough to have him. I'm so sorry I don't know his name. Otherwise, it's deplorable. The hosts are fine. Slow, but fine. The wait staff is literally painful. I think last night may be our last, unless I choose to go alone or with people with a lot of time on their hands. It took nearly 2 hours to have a dinner. Of burgers. It takes forever to be acknowledged by your server. Is this poor management or simply servers who don't care? Not sure. Last night was sadly typical. It took forever to be acknowledged. The food was slow, but that is the fault of the kitchen, which has staff lined up waiting for orders constantly. Then comes the wait after you ask for the check. My goodness I just ate a giant burger. Let me leave so I can walk around a little! I will try to make it back here because I do love the food. I just really hope they address the staff.
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