The guy at the front office did an exceptional customer service presentation. However, the service performed was extremely incomplete. The guy at the front did make an attempt to correct some of the flaws by cleaning the glove compartment, wiping the excess liquid on the driver's side. When I got home I noticed quite a few shortcomings.
As I removed the paper covering the driver's side I noticed excessive dirt. I used a general cleaning solution and cleaned it myself. On the passenger seat I noticed some dirt that o was able to remove myself using my fingernails. There were stains on the back which I removed myself using a detailing solution. On both my driver's and passengers seat I was able to remove it myself with the same solution. I am upset that I paid for the upgraded service for $56.45 ( using their chemicals) which didn't remove the stains very effectively.
There is no such thing as 'speedy detailing'. It just means cutting corners for fast job. I didn't wait very long, an hour and fifteen minutes in the shop. I am not sure when they actually stated working on my car as they have several cars waiting for service as they work.
After spending over $100 I feel cheated and certainly wouldn't trust any of the staff to work on my car again. While the manager is very pleasant the staff seem rude. I was in front of the manager observing him speak to one of the staff who worked on my car. The manager told him off for the shoddy work and I heard the staff member blurt out" there was a lot of dirt". I thought "duh" it is a car detailing place.
I wouldn't be fooled by a lot of the positive reviews on google reviews. The business has a sign up in the waiting area offering a discount if they post a 5 star review on google et al. Upon reading many of the positive reviews they seem very generic.