If my experience was solely about this meal, the rating would have been much lower. However, I have eaten here before and the gyros, hummus and some other items are amazing. I had a take out order and decided to try something new so I ordered the falafel (which I've had many times at other places and love). It looked really odd to me. It looked super dry and crispy. It was completely void of flavor except for a nutmeg type spice flavor. Which was also different, I personally didn't care for it and didn't eat them. It may have been overcooked?? And I asked for pita chips with the hummus and I got this little pieces that resembled broken chips in the bottom of the bag. Wayyyy to small, no way to scoop up hummus with them without getting it all over yourself. And finally....pretty basic to make sure you put napkins and silverware in a take out order.