About: http://data.yelp.com/Review/id/psfDv2u6g90rsSD7kMxFrA

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About: http://data.yelp.com/Review/id/psfDv2u6g90rsSD7kMxFrA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-10-31 00:00:00 (xsd:dateTime)
itemReviewed	BevMo!
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	This review is based off my experience renting a keg/tap from this store. I called about a week prior to my event, and whoever answered the phone was very abrupt and rude. I later learned that this was the store manager! I ordered a half keg of beer with a tap and no tub. When I went to pick up the keg and tap, I was rang up by Amy, the store manager (the same person I talked to on the phone, who took my order). She only rang up the keg; when one of the associates was helping me get the keg into my car (he is the only reason I'm giving 2 stars instead of 1), I asked him if the tap is included. He said no, and I told him that I ordered the keg with a tap. He looked at the order form ATTACHED to the keg and said that I was correct. I had to go back into the store and pay for the tap rental separately. Throughout the whole process, from ordering over the phone to delivering the keg and tap back to the store, Amy was always extremely rude and abrasive. I would recommend that she take a few customer service classes, as I was almost in disbelief when I learned that she is the store manager. It's safe to say I will not be returning to BevMo if I ever need a keg. I went with them over Total Wine because they were cheaper, but it's worth it to just spend the extra money so that you can receive the correct order and great service.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Candice

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