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  • My inspection was quite some time ago. I was just recently reminded of my experience as we had a huge thaw, melt, and thunderstorm... Everything regarding the scheduling and the customer service aspect was excellent. The report they created was very professional. We were purchasing our home from across the country and needed to rely on a good inspector. Since we were purchasing an old home and intended to finish/re-finish the basement, we were especially interested to see if the basement was dry. We were verbally assured that it was a good dry basement with no odor and nothing to worry about (the disclosures in the report advise that any basement should be considered wet until experience prooves it dry). When we moved in and got to closely inspect the home ourselves, there was LITERALLY "writing on the wall" in marker noting "water entry points" along with the date of each on the interior of the foundation wall (see photo). There isn't just one or two, but probably at least a dozen. This information was not noted in the report. Thankfully, the water only slowly drips in from only about half of the "water entry points" when it rains heavily. It was just a matter of laying down beach towels to absorb the water. It still makes me uneasy when I'm out of town and makes me reluctant to invest money in a basement renovation even though we counted on using that space when we purchased the home. I also asked about a strange-looking rock border along the side of the home that showed up in the photos. I was assured that it was simply low maintenance landscaping. It turns out that it is a French drain designed to draw water away from the foundation, down into the rock filled drain, and eventually encourage it down slope. I'm happy it is there now, but it is another clear sign of basement water issues that went unnoticed. I would think that if my job was to critically evaluate potential flaws in a home and a homeowner was specifically concerned with a wet basement, I would notice and draw attention to the fact that there are potential water problems even if I was technically protected by the language in the report. I understand that I should have inspected my investment personally, but that was not possible so I hired a professional to do it for me...I just feel like they let me down a little by not noting some obvious signs.
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