They were absolutely amazing taking care of our Shadow especially after the bad experience I had at another facility. They really cared about our dog they explained everything in a way that made sense they were going to perform blood work prior to treating our puppy which made more sense than the previous place that said they would not do blood work until after the antivenin. They looked him over and saw a healthy puppy other than the swelling they suggested keeping him overnight and we agreed. They let us spend time with Shadow before they took him in for more tests and said they would know for certain in a couple of hours and when I spoke to them they let us know there was nothing wrong with his blood work and we could pick him up in the morning. We got a call in the morning to pick him up and I can't say enough about how great they were with us and Shadow. And all for 10 x less the price than the other animal hospital.