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  • If you have more that 15 people in your party they do not want your business and the manager was very adamant about that with me. On Tuesday, a group of us went to have dinner together, we started at 15 people and would up being 25 plus. We did not care about having to stand and eat; it was all about being together. We were at 5 long tables, long counter and 1 separate table. Instated of turning 3 other tables, the staff decided to seat other people who had to have our group hover other them. (Hope they enjoyed all of our conversations) I ordered food at 6:35pm and at 7:15 after watching other people be served and I asked where our food was. I was told that it would be out shortly... Next I was asked for our orders again and the server said they are working on it. At 7:35pm we got our food and another server said, you just ordered at 7:15 so that was quick service, then found out that there computer lost order and so what, you got your food is what I was told. I spoke to manager Francisco who was just not in the customer service mood and told me, that his sit down restaurant ( and this is not a real sit down restaurant as all food orders are placed at a counter and servers bring food out to you) did serve me quickly and defended the 7:15 pm order placement. That blew up in his face when I showed him my credit card charge at 6:35pm. His response to me was we that cannot be the right time for your order. Again, he was not customer service friendly and the said I don't want you large party business and was very adamant about that. I surely will not be going back to this place and will share this experience with all my friends.
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