I usually go to ULTA on Eastern for all my beauty needs but I stepped into this one (well tried to) to grab a pair of eyelashes and sunscreen for work . When I drove up to the store it was 6:02 PM on a sunday night, I know my way around the store and knew I would just be a minute, even faster if I would have had someone help me. However, when I got to the door there was a woman standing by it, instead of greeting me she immediately told me they were closed, meanwhile there was a line of 7 customers and one cashier ringing them out. When I tried to tell her politely that I just needed sunscreen for work she immediately interupted me to repeat that they were closed. I definitely walked away without what I needed and went to walgreens to buy it instead. What ever happened to providing great customer service to people that are so loyal to your company? Needless to say the customer service here is awful, they are more worried about keeping customers out then letting them spend their money with them. I will never make the mistake of coming here again.