All I have to say is, it's been a nightmare being vegan and ordering from this place. Never have I been through the drive-thru and have received a correct order. Yes, I understand ordering vegan is a bit more complicated but at a place like this, one would think that the *entire* staff should be competent enough to be able to handle such a feat.
After speaking with a manager regarding my last order and telling them I did not want a free meal, that I just wanted my money back and it was the principle and the concept of when a food establishment gets an order wrong, it creates waste. I was surprised to hear their reply: that they don't care what I do with the food. Be that as it may, they should care because that means they're losing money. So, after I stated I just wanted my money back, the manager seemed to have become short and frustrated. This last visit just further solidified my validation in that this place is NOT for vegans.