Terrible service! Ridiculously overpriced!
These guys are criminals. In February we paid $100 for them to inspect and diagnose the issue with our system. The technician only spent 5 minutes looking over the system and stated that the system was just low on refrigerant. So we paid another $400 to have the system charged. These criminals charge over $200 for the first 1 lb of refrigerant. Most of the other companies in town charge half as much for this. The lazy technician didn't even stick around long enough for the system to fully cycle and verify it was functioning correctly.
So it wasn't surprising when we had to call them back out only a few weeks later to look at the same issue. We were surprised that we had to pay the $100 service fee again when they obviously hadn't done their job on the previous visit. When the 2nd technician showed up he informed us that the previous technician was no longer with the company and that he wasn't surprised that we were still having issues. This technician quickly found a leak and an issue at the evaporator coil. It only took him 10 minutes to find this.
Why did it take 2 service calls and 4 weeks for these guys to find an obvious issue? Why did we get suckered into spending $500 during the first service call which did absolutely nothing to address the issue?
Please avoid Acosta so you don't get taken advantage of.