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| - So I stopped in here 2nite to get a fish filet, 3 crispy chicken wraps and a quarter pounder w/extra pickles... The girl who took my order (wearing a bright blue shirt and big rimmed glasses) was kinda rude to begin with... After she told me my grand total (around 13 dollars) I gave her a twenty dollar bill and then she proceeded to get my change, so I held out my hand but instead of giving me my change she proceeded to put my change on the counter and walk away... She NEVER told me that I had a number to listen for... But I go sit down on a cushy chair to wait for my order and about five mins later I hear her call out a number but I was unaware it was mine... About two mins go by and I here her scream the number yet again (but this time with more anger in her voice) so I stand up and when she sees me, she slams my food bag into the counter top and walks away all the while there were two ladies standing at the counter when she did this!!! I was like in shock n awe!!! I have no clue what I did to deserve this kind of treatment, as I visit this location several times a week placing the same order almost every time!!! I would like to know what her problem was with me so I know not to do it again? But all I can think of is that I was very pleasant towards her which did not warrant her behavior... I tried calling the store immediately upon getting into my car and it just rang and rang then an automated system picked up saying that the mailbox user has not set up their box yet, goodbye... Had I not been in a hurry to go check on my ailing father... I would have stayed and tracked down a manager, but unfortunately that was not the case. I've been trying to call this location for almost three hours now and still no one answers... I highly doubt that anyone from this store will read this post, but on an off chance that they do, I would like to speak with them immediately because if any of my employees ever treated a client like this, they would be out of a job!!! And I definitely would want to know if any of my staff were acting like this!!! I understand that everyone has a bad day from time to time, myself included... But you chose to work in the HOSPITALITY industry and no matter how terrible your day is... Your job is to make the guest experience a pleasurable one!!! Lastly, I had asked for extra pickles on my quarter pounder... I got ONE pickle instead and my fish filet looked like it had been sitting there for hours as the cheese was rock hard!!! My crispy chicken snack wraps were "crispy" all right!!! So crispy that the chicken was friend up and more like leather... While $13 dollars isn't gonna break the bank here... I don't think a business who didn't earn it should be rewarded with it for providing terrible service and inedible food... I've never met this employee before nor have I ever had a run in with her, so I don't understand why the attitude and poor service??? Can someone plz get back to me and explain this??? Thank you in advance!
Regards,
Daniel
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