Unbelievably poor customer service and a total lack of customer care.
Over the summer, we purchased a Living Social deal that we redeemed and scheduled 3 and a half weeks in advance for a children's party in our backyard. Unfortunately, the day of the party they were a no-show, and we we left fending for ourselves. When we manically tried to contact them multiple times throughout the day (before the party), we received a VMs, and left messages begging them to come out to help us out. In response, they called back with anger and a total unprofessional attitude claiming we were being rude and out of line. All we wanted was a call back, and for them to honor the appointment. Still nearly 4 months after our appointment, they have yet to refund us or reschedule even after multiple request! BUYER BEWARE! Not sure if their product works, but do yourself a favor and check out other companies.