First of all this bank is very close to my home. Which makes it most good!! 2ndly they are always very friendly. Every time i have come in if there is the slighest bit of a line they ask you right away, what can they help you with. This comes from those working on the side lines. This is the only bank i have ever seen do this. Every one here is very helpful and very friendly. They will print up your statements even no charge. Extra parking in bank. It is located right on the corner. Good choice if you are in Tempe.