I have been to this office before (had a different vet last time but an equally good experience). Today I met Dr. Orr for the first time. She was very direct and knowledgeable, giving me the good and bad sides of a treatment I wanted to explore for my dog's itchy skin. Since I always consider cost as a factor in treatments, they provided me with a treatment plan and all associated costs. It was surprisingly inexpensive, compared to my past experience with other vets. Overall, I was very pleased with my visit, specifically:
1) How quickly they got me in (appt was for less than 48 hrs out)
2) How well they listened both on the phone and in the clinic
3) How nice everyone I dealt with was to me and my dog
4) The cost!
5) Very thorough exam and frank, honest discussion of options
I am SO PLEASED to have a vet that I trust, and with whom visits do not break my bank!