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  • Walked in for a second opinion previous place could not find my exact prescription blah blah.. Came in to optic gallery the staff was so so nice. They all greet you once you walk in. Dr. Wesley was sweet and listened to me. Small talk turned to "What a small world". Anyways this review is way past due, I also want to mention Vao, she is the sweet office assistant. I had told her I was going on vacation in 2 days and she said she would call my insurance the next day before my vacation so they can reimburse me. I left the office 15mins before they closed and 10 minutes after leaving I get a call from Optic Gallery. Vao had taken it upon herself to call my insurance just to "see" if they would be open. VIOLA! They were and she was able to start the process on ordering my contacts. This is that above and beyond customer service. She was about to go home in 15mins and she was still thinking of me after I had left the office. I really recommend this place. They really value their customers
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