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the good....
While staying in the area, we were looking for a good place for a quick bite & dropped into Steiners, nice place, great video screens, plenty of games playing. Lovely waitress, fast service, yummy chicken fingers & good meaty chilli, great selection of beers. I'd normally say 4 stars..... but wait......
Later that day our group of 8 wanted to go out & do some 'partying' at dinner & dropped in just before 10pm. When it took a while to get seated, we poked around because the guys were busy playing video games, we seated ourselves. After sitting around 10 minutes we got our orders placed & waited & waited and finally ate 45 minutes later. We were 'this close' to walking out, but we stuck it out. The food was average, some cold, some ok, but very average. One of our meals didn't show up, I got up & went back to the kitchen to see what was up & they were just finishing it up. Pretty pathetic for what is supposed to be a 24hr place. Other members of our party would think I'm being very gracious & be much more critical than I. We had the feeling this was a late night staff that didn't care about what has happening there. From this experience I can't imaging our coming back. After the horribly slow service, they put an automatic 18% tip on.... ah ha.... that works two ways...NO INCENTIVE to provide decent service. Very disappointing. Hopefully they will improve.
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