When I used to come to Cleveland several years ago this Starbucks was great. But in the last 2 years they have had an a-hole of a manager that sets the tone for the crew. Full of bad attitude baristas. I needed to ring up 2 things separately one for me and one for my friend. The barista had a major attitude and said I'll do it this time only in a nasty tone of voice with a glare in his eye. (I heard another customer call him Justin, I am surprised he was friendly enough to a single customer to make a friend) Damn, I have been treated shitty enough in this Starbucks. Why should I fork over 5 dollars for a drink to be treated all shitty. I will never go back again. The Starbucks closer to public square is so much better and the crew is so friendly and great to customers, shame they are rarely open. If public square is open, avoid this horrible playhouse square location like the plague, they are absolutely not worth it.