Came here for the afternoon tea. I've been to just about every hotel in this city for tea. This was my least favourite. The food was ok. I liked that they had samplers so you could smell the tea leaves before making a selection. The Alice in Wonderland theme was tacky and childish. The service left a lot to be desired from the time of reservation right down to receiving the bill. Any questions about how this could be is immediately eradicated upon seeing the bill and the gratuity that has been already tacked on. Why offer good service when you receive the same gratuity regardless. Took a lot of back and forth to get the reservation in the first place and then was left disappointed. Next year it will be back to one of the better places like Royal York, King Edward or Shangri La.