Please Beware, when you make an appointment it's thru their call center in Cincinnati, OH. I made an appointment for me & my husband for 1/6/18, and asked them to verify my Blue Vision FEP insurance. Jason at the center verified that my husband and I WERE covered. When we arrived they looked our coverage up and claimed we were NOT covered. Blue Cross-Blue Vision FEP is not in their system. The receptionist stated this was an ongoing problem. If it's an "ongoing problem" perhaps they should FIX it! We have been to Dr Paul at this location before when we did not have vision coverage, paid for the exam out of pocket, and he is a very qualified professional but the insurance issue is a problem so check with your carrier personally to make sure your insurance is accepted before making an appointment.