I cant score this company a zero or I would. it is now 1/8/18 and I'm STILL WAITING FOR CORPORATE TO CONTACT ME BACK ON AN ISSUE THATS ALMOST A MONTH OLD!! I have called and filed a complaint, then called to follow up, only to be told that my concern was 'expedited'... and here I am 2 weeks later still waiting. Called today, and "all they can do is forward my concern"... gimme a break! Everyone has a bigger boss, and I'll find him. I'm not going away and this issue has gotten 10 fold bigger and now I understand why a little vegas store is so inept when they have the corporate offices working the exact same inefficient way. UN-REAL!!!!