I'm a fan of local businesses and I would definitely classify Jacqueline Suzanne's as one of those. I've been a customer for a few years now and was initially impressed with the place when I was first introduced but over the years have come to the conclusion that it is a charming place but is overpriced.
Our latest experience with the bistro was for brunch. I purchased a Groupon and decided to give it another try after opting not to go here for a while now. There were three of us at brunch. When we initially got there at 10:30 am, it was fairly quiet but by 11am the restaurant was starting to fill up. Our server was initially pleasant but not very welcoming. No smile, and had a 'I don't know what is going on here' vibe. Service warmed up by the end of our meal but the two servers in the establishment did not seem enthused about being there.
One of us had the set brunch which was $25 for a 3 course. You get a choice of starter, main (4-5 choices) and desert (6-8 choices). Overall he enjoyed his brunch but thought it was overpriced. I had a prime rib steak and eggs which was quite delicious, cooked to the right doneness and a fairly large piece of meat. The steak entree comes with toast and potatoes or salad. I mistakenly asked if I could switch my toast (I meant potatoes) for salad and the server said no and told me the salad would be extra without suggesting that I could switch my potatoes for a salad instead which irked me slightly. Among the three entrees that was served at our table, I think the french toast dish was the best and would go back just for that.
Overall, the food was good, service was okay but for the price you pay, I would go somewhere else which is disappointing to me as I like supporting the local businesses but can't say that I will be returning here anytime soon.