This is my first experience getting any form of waxing done. Of course, I had to go full throttle and get the Brazilian! I was incredibly nervous (and shy) about being so exposed with a stranger, but as soon as I talked with the receptionist and met with my waxing specialist, Vanessa, I knew I was in good hands! Vanessa walked me through the entire process and kept me engaged through conversation to keep me at ease. The process was minimally painful and quick. Vanessa is a waxing goddess, as far as I'm concerned, and I will continue coming back to see her! Also, ladies, this makes you feel like a whole new woman. Who can beat that?