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  • When we flew to Vegas to buy a used Chevy SSR we saw advertised, we weren't expecting good service based on a few Yelp reviews. Turns out the customer service is very good. The dealership is attractive, & I immediately noticed 2 huge posters on the wall in the showroom proclaiming their vow to treat customers with the utmost respect. I was impressed. The internet sales rep, Lee Bueno, was informed, professional & very friendly. Like I said, he was very knowledgable about the car & the sales process. We negotiated a fair price with Lee & never felt pressured or uncomfortable. The finance manager, Kevin Aviles, was also friendly & professional. The process with him was efficient & relatively quick. Although we were at the dealership for about 3 hours, including the test drive & inspection, it didn't seem long or tedious. it's probably not fair to withhold a star based on their coffee, which was not good, I was going to do that. It's a beautiful dealership & worthy of a Kuerig or other fresh coffee. If their coffee was good, it's an easy 5 stars. . I would do business with this dealership anytime & trust Lee to be fair. Ps after we drove home to San Diego, my husband realized he had only received 1 key. He called Lee, Lee called the previous owner & 3 days, we had the 2nd key. That's great service!
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