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  • Horrible service!! Hired them over the winter and thought things were good, but as soon as it got hot I started to notice the pool wasn't being cleaned as well as I had cleaned it before hiring them. I had to call the owner on more than one occasion and have the pool redone because they were leaving the spa and steps dirty. The final straw was this week. Came home Tuesday and the pool was still dirty even though the kids said they had been there. For whatever reason I checked the floaters and found all empty, no chlorine. I texted the owner telling him not only was the pool filthy still but I also had no chlorine tablets, he said they would fix in the morning. Wednesday I can home and the pool was cleaner but still no chlorine tabs and I noticed the steps and walls were yellowing with algae. At that point I checked the chemicals and the leaf basket. To my horror the leaf basket was full and my pH was as high as it could go and my pool had zero chlorine. They pool store employee said he doubted my chemicals had been done all month and maybe longer. I was pissed so I texted the owner complete with photos and fired them telling him I need employees I can trust and not have to babysit. The owner never responded to my texts until Saturday. No apology just asking for payment. I didn't answer him but was like are you freaking kidding me!!!! I spent all day today cleaning the pool and so far have spent almost 80 on chemicals. Run from this company!!!
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