This review is based solely on the staff and their level of knowledge of the company's items.
I came here today for an ice cream cone (was feeling a bit nostalgic). First, the lady working there was rude. Not the best customer service I've received. I went for the "Moose Tracks" - which I was told was Vanilla, Chocolate and chunks of fudge... As I started eating the ice cream, I realized that the "Fudge" was actually Reeses Pieces. Well boy oh boy was it a good thing I'm not allergic to peanuts but I'm surely not a fan of Reeses. All my life I think 'fudge' has always been milk, butter and sugar... not Reeses Pieces.
Please ensure that your staff are aware of the items they are serving. Had this been served to someone deathly allergic to peanuts - the repercussions would not have been nice.