Idk who is managing this location now... but it's clearly someone different from a few months ago. EVERTIME I come in here the line is out the door. Doesn't matter if it's lunch time or dinner time. They are understaffed and the food sometimes is hit or 'miss. One night I came in and my rice was undercooked and very hard. PLEASE get better management an more staffing. This used to be one of the best Chipotles in northeastern Ohio (in my opinion). Now?... it's sh*t...