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  • My friend and I visited Thai Me Up today for lunch. When we were seated we were the only customers. The server brought over two glasses of ice water. When I said I didn't want ice water he said I should have informed him of my preference before to avoid wasting before. VERY RUDE I thought given that he didn't come over to our table to seat us prior to bringing the water so how should I have told him? Next, when he brings the water and ask if we are ready to order my friend says she needs a few more minutes. As he is turning around I say excuse me, trying to order an appetizer. He walks off saying he will come later. VERY DISINTERESTED, I think. I find another and ask for straws and she politely brings them over. Then for the finale my entree, Pad Thai is sweet beyond belief and has no vegetables. After trying to eat I call him over and he claims that this is how they make it and the chef has followed the receipt since he was watching over and walks off. I have had Pad Thai at Thai Me Up before and this is not how it tastes or looks. Second, he was running tasks in front of me so he could not have overseen the chef cooking. Bottom line: very very very bad customer service.
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