When you walk in you're greeted by the manger Kevin who not only provides the nail techs with what they need but he also provides a little comic relief. I loved the atmosphere. Although it may look like a "typical" nail salon it didn't feel like it. They play old school music and let you pick the TV channel of you'd like. If you have to bring your kids, they also provide a game or something kind of entertainment to keep them busy. They offer hot chocolate or hot tea and they also have other beverages for sale. I loved that they had a wide variety of nail colors, gels, colored acrylics and designed nail tips. The customer service was amazing and the ladies were all very nice. I left extremely happy and will definitely be back. I recommend it to anyone looking for good music and good service.