This was my 1st experience renting from this location but so far, one of the best experiences. It was a holiday weekend and very busy, however, I never felt rushed, my wait time for assistance was minimal, everyone was courteous and glad to assist. "Chase" was my representative and he went above and beyond to insure that the car was clean, he offered an upgrade due to the lack of inventory, and overall offered excellent customer service. Thank you for making it a pleasant experience!