So my friend has a 2010 nissan altima coupe that he just bought from the "stealership" couple months ago and he bought the extended warranty so he brings his car to desert nissan everytime he needs an oil change. First time he needed an oil change, brought it there, got it back, everything is ok but wait time was 2 hrs, no one does oil change and inspection for 2hrs, got recommended drive belt replace but he I check the belt for him and it no need service on the belt because I go to automotive school and know how to check these simple stuffs. And today he brought his car back again for another oil change, after a long wait time, he got his car back and the guy did his oil change said " You need to replace your whole steering wheel because it doesn't feel smooth?!?!?!?" Wait what, stop right there lololol. I never heard of anyone say you need to change the whole steering wheel because it doesn't feel smooth or shaking while driving. The problem is maybe you just need an alignment or tires rotation. I think that tech was hungry and didn't even know what he was talking about after he did an " 2 hrs " oil change. You need to take a day off or something!