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  • We have been to 3 different locations, all of the experiences sucked. At the 83rd street location, It took over 30 minutes to get a table (and there were plenty if open tables), food took over and hour and 20 minutes to get, and then when we got it, the food was cold and we had to send it back. Major issues here, and avoid this place if you don't have 2 hours to kill. It took 40 minutes to just get water as our drinks. Ugh, this place has gone to crap!! We arrived at 11:35 and we are just leaving now at 1:37, and we ate in less than 15 min. Not a manager in sight to complain to. Multiple tables threatening to get up and leave. Our family has been going to the good egg for over 15 years and sad to say we won't be going back! And customer service, don't bother replying cause obviously management doesn't give two rats butts about speed and service after the multiple complaints on this site!
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