While the food is great the customer service at this location sucks! The young lady that was getting our drinks said sorry I am late I was in the bathroom. Yup I wanted to know that. Also she never came back and checked on us for drink refills or to see if we needed to go boxes. In fact no one did. However she did seem to enjoy eating her own meal at a table while doing something on her phone. When we pulled up there were 4 staff sitting on the sidewalk on the side of the building and four more sitting at a table outside. Must be this business pays its staff to sit around and do nothing. Staff spent more time socializing with each other than they did the customers. I will not return to this location but will drive out of my way to go to Gastonia to eat in or the Mount Holly drive thru. Bad customer service makes good food not worth having. Wake up BELMONT SAKE!