I usually love coming to this sushi spot for lunch because it's near my house, lunch price is great, and it's not too busy. Service is usually great but I came a couple of nights ago and sat at the sushi bar and got a bad customer experience.
It was obviously a full house so me and my boyfriend were in no rush to order. But a guy named Alejandro came to us from behind the bar and asked us what would we like to order. Wonderful! We always get the same things on first order: salmon nigiri, yellowtail nigiri, and tuna nigiri. And we threw in a roll. So he makes our order except for tuna nigiri. No biggie. We know it's coming soon. 10 mins go by.. 15 mins.. (mind you there are 4 other sushi chefs and two in the back helping and they are fast with making orders)
He then hands a roll we did not order and I say we didn't order this. And he just looks at me dumbfounded like I was stupid and I didn't know what I ordered. And he asked what we order. I accidentally said salmon instead of tuna but I corrected myself right away and he just bluntly says "well is it tuna or salmon??" And my boyfriend corrected. Alejandro walks away and he NEVER SPOKE TO US AGAIN. He didn't even give us our order. Another 15 mins later. Nothing. I was getting super annoyed and was about to talk to a manager for how he was so helpful at first and now he was did not make any eye contact or make our food. The sushi chef next to him Jun, asked what we order and he was gonna make it for him but Alejandro saw him making it and just did it himself, but it was shitty.
Still debating if I'll return.