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  • So I have been taking my car to Kerry's for over 2 years. They have treated me pretty good, so I keep going back. Today however, is a different story. I took my car to them for an oil change and tire rotation. I used the annual checkup coupon that offers oil change, tire rotation, battery check, fluid check, yada yada yada... for $20. I chocked my tires to make sure the tires were rotated, because the last time I took my car to them they supposedly rotated my tires, when in-fact they did not. I did an upgrade on the oil its like MAO oil I think, and just paid the difference. My check engine light was on when I brought the car to them, they never even told me the light was on, let alone what the problem was. When I got home, I remembered to check the tires, and sure enough, they didn't rotate them. This worries me. If they cannot rotate the tires when you ask them to, what else do they conveniently forget to do? Add oil to your car? Or, what if they don't even bother to do the oil change? How do you know? One thing I could all way's count on when I bring my car to them:HONESTY. About six months ago I learned of a small leak in the power steering line, Kerry's never bothered to let me know the leak was any worse then it was six months ago. It is all most as if they just rushed me out of there, completing half the work. This is the first bad experience with them. I will go back for oil changes, but I'm going to watch them. this I hate to do, but my trust in them has wavered.
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