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  • The first time my husband went here, he waited 40 minutes past his appointment time to be called back to see the doctor. When they finally did call him back, he was put in the wrong room and the doctor didn't know where he was. They called and asked him to come back in 2 weeks later to review his blood work results and he again waited 40 minutes past his appointment time to be called back. The office manager acknowledged they called someone back that should have been after my husband., but never advised they were running behind or apologized for the tardiness. Even though he was just there for a bloodwork review, the nurse took his weight, temp and blood pressure, surely so they would be able to charge for an office visit vs a consult/review that could have been done via phone. He waited another 20 minutes once the nurse put him in a room, so he had been there a full hour before ever seeing the doctor. I should also mention that the office texted my husband an appointment reminder the day prior AND the morning of his appointment, yet they didn't seem to care that he was here and they clearly weren't ready for him. There was also a sign posted in the room stating that you need to be prepared for your visit by respecting your appointment time and that failure to do so would result in recourse. What is the recourse for running 60 minutes behind and rude unhelpful office a staff? I mentioned all of the above to the doctor when she finally came into see my husband and she made excuse after excuse. What a joke.
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