They know what they're doing! I just showed up with my friends (we made reservations 2 weeks in advance) and there were easels and canvases ready with our names on them with paints, a water up, and chair. The aprons were hanging in the back near the bathrooms and there was a free espresso machine. This place is BYOB and BYO-snacks so we brought crackers and beer. It was so much fun!! The instructor was enthusiastic and good at giving directions, and the music was great. We played fun games while our background paintings dried, and there were many opportunities to win free gift cards through social media posts and the games!