We've ordered quite a bit of food from here because it's convenient and darned tasty. The Family Meals are a great way to feed a group. The chicken is golden panko breaded goodness.
The new owners have kept it consistent for awhile now and that's a good thing. The rewards system no longer constantly changes.
CONS: We've had the fries be soggy on a couple of large meals, so that kept us away for awhile. Smaller batches are always good. My biggest gripe is that the price of garlic bread and extra sauce, just like the rent, is too damned high.
If you are selling $45 worth of chicken, charging fiddy cent extra for less than two tablespoons of sauce is ridiculous. Ain't nobody got time for dat nor for paying half a buck for barely garlic butter bread when the whole loaf costs a buck.