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  • If I could give this review a -500 stars I would!!! I need a new car and I have been interested in a Juke since I first had it as a rental car in 2011. My fiance works for a company that has a VPP that allows us to get a new car at around whole sale price. Our VPP told us to make sure they understood the program that we had & to make sure they were not showing us "internet" prices or bogus numbers. When we first arrived at the lot we asked for Dan & Dan passed us off to Ilya. Ilya was a very nice Russian man who was very knowledgeable & very very friendly. We went out and test drove a Nissan Juke that only had 36 miles on it. I fell in love with it & told my fiance that i would like to get the invoice for this car. While we were on the lot, my fiance saw a 2009 550i BMW & wanted to test drive it. We test drove it and decided that we wanted to see the numbers on both cars. When we got back in the dealership Ilya left us sitting in one of the offices to get numbers for about 20 minutes. He came back stating that the internet price for the cars were the "whole sale" price. When we called out the bluff and told him to try again he left us sitting for another 15 minutes only to come back with the same numbers, only a different explanation of why the numbers are what they are and that it was "taxes". I promptly asked for a manager & Ilya left us sitting there for another 10 minutes & went to grab Dan who is NOT the manager. Dan sat down and tried to explain the numbers again that Ilya went over. I let him know that we have used our VPP program before & knew what we would be looking at. I told them that they both needed to respect my fiance and I and get us the manager that we had been asking for for a while now. I never raised my voice nor did I ever curse at either of them. Dan became rude immediately and said that we were not customers yet bc we have not given them any money and that he wasnt getting anyone for us. I told him that we would be leaving and began to pick up my purse off the ground. Dan said to my fiance "You might want to tell your friend that there is no respect here", as he walked off. Never again will we be going back to this place again. Dont just walk away.... RUN.
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