Very unprofessional in more than one way tried to cancel wedding that was 6 months out after paying deposit an paying for part of wedding it self was told that I wouldn't get any money back after leaving 3 messages. She had to speak with her husband first before telling me I wouldn't get anything back. Funny that she didn't know that policy of no money back. Also came in to meet on a couple of occasions an was rushed out of because people were waiting along with me both times because appointment was double booked to meet felt uncomfortable an not private.