I love this restaurant. I love the atmosphere and I love the food, but I have been extremely displeased with this place in one area. I love places with primo cards and member cards where you can accumulate points for free money. Which Half Moon does which is great BUT the past 2 times I have gone to RECIEVE my ten dollars off my meal my card was restarted and the server said it was used on my last visit... I also order the same meal for my boyfriend and myself and I also pay the same price. I go there often to receive points so I can enjoy 10 dollars off every so often and the past 2 times I have not received... Very displeasing, I feel like the servers are going after I pay and adding the ten dollars off and keeping my tip. I would hope not..
-After several confusing incidents with my promotional card the team of half moon really took the time to work things out with me. I appreciate it when Customers have an issue and management takes time to address it so I'm changing my 3 stars to a five star.