| rev:text
| - Honesty... That's the #1 thing to look for when getting your vehicle repaired. Coulter Nissan will lie to your face to make a quick buck, and is the epitome of why people distrust and therefore hate car repair shops.
I took my Armada in when the rear A/C stopped blowing.
I paid $80 for diagnosing the problem, was then quoted approx $750 to do the repair. I balked at the price, quickly decided I would do the repair myself to save a bit.
-Lie #1: "Your rear blower motor is shot"
-Lie #2: "We removed the rear panel an tested, there is power going to the rear motor"
-Lie #3: When I balked at the price, they "realized" they had mistakenly quoted me double the price for a new blower motor.
-Lie #4: Was quoted 4 hours of labor to remove and replace the rear blower motor (at $150 per hour) (Ok Not technically a lie, just an overinflated estimate supposedly directly from Nissan, it took me about 2 hours to do it with improper tools. I I had to do it again it would take 1 hour)
So I purchased a new blower motor online, took the car part, installed the new one, to my surprise it did not fix the problem. I then tested the motor I took out, worked perfectly, and tested the connection, there's no power going the the motor!
I'm convinced they got busy and just quoted me the most expensive possible fix, if I agreed then they would actually figure out the real problem. (And still charge me the full price of course) I'm not sure what other explanation there could be?! The mechanic even told me to my face exactly what he tested, and it was complete lies!
I then took it to a different nissan dealer, explained what haopened, which diagnosed it correctly. I bought the part online and fixed it myself for a total of $5.00, the plastic had broken inside one of the knobs that controls the A/C, and it now works perfectly.
One last note very peculiar note: I dropped off the vehicle initially, my FRONT a/c worked perfectly. I picked up the vehicle from Coulter Nissan, and my FRONT A/C motor died on the way home (I live 2 miles away) I did take it back and discussed this with them, and gave them the benefit of the doubt and chalked that up to a nearly impossible coincidence, but since learning the rest of the story, I just don't know.
Don't trust this dealer to ever work on your vehicle. Even if they correctly diagnose a problem, (which they wont) their labor estimates are inflated 400% over how long they actually take.
I tell you what, loan me a GTR for a week and we'll call it even, you know who I am. Aside from that, I will not be back, and likely never go to any nissan dealer anywhere ever again.
Honesty... Is it really so freaking hard?!
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