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| - This is my first negative Yelp review. I avoid posting such reviews as I do not want a business to be negatively affected on my account. This, however, was among the worst food and service I've ever experienced, and thus I feel obligated to do so.
Firstly, the delivery order was missing a full dinner of pulled pork and a side of beans. I called Buster's, they acknowledged they had made the error, and yet refused to supply a partial refund or replacement for the missing items. Instead, they requested I drive in [a few days later, oddly] to request the refund in person -- something I do not have the time or desire to do.
Now, I have a high tolerance for poor service is the food is good. This food was horrendous. The ribs and pulled pork were chalk-dry, lukewarm, bland, and tasted old. The beef brisket was akin to bland, thinly sliced deli meat, and the batter of the fried chicken was indescribably "off." Half of the sides were equally poor.
I've attached a photo of one half-rack of ribs, which was actually less dry than the borderline-inedible counter-part. Notice the burnt, dry appearance.
My one friend, whom I have never seen throw food away -- and we affectionally refer to as "the dumpster" when someone cannot finish their food -- threw his remaining dinner away. My other friend, whom never complains about quality of food and is simple to please, threw his remaining dinner away. "Terrible."
Finally, the portion sizes of the brisket and pulled pork were hurtfully small. ~$10 for half a small cup is absurdly high, particularly when the food is old, cold, bland, and awful.
This is among the worst food experience I've ever had, and I encourage you not to go. Whitby has far better options.
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