| rev:text
| - I bought a new vehicle at Right Toyota a few months ago for my parents. Great experience. I expected the same out of Right Honda. Nope. HORRIBLE experience. We were there on that day to buy a vehicle. All they had to do was take our money. I have never seen a salesperson sabotage a deal faster than this clown, leading us to take the trip down to Arrowhead Honda for a pain-free experience. The majority of the cars had no stickers and no information. It was a hot day and we had to turn each car on to check the mileage. It took about 30 minutes to figure out which CRV my mother in law even wanted to test drive. As soon as Gibby strolled back with a plate 15 minutes later, I told him I was very irritated at the disorganization. It rapidly went downhill from there. Gibby became extremely defensive and confrontational. The test drive ended and we went inside. I admit the selection was vast and I told Gibby that the clock was ticking and I wanted an inventory list of the 10+ used CRVs out there with pricing, mileage and features. He, again, became defensive and told me that it was a ridiculous request and in all his years selling cars, he had never heard of such a thing. He went and fetched his manager, Michael, which took another 15 minutes. They didn't have an inventory list, only a pathetic four-square and a magic marker scribbled price. This isn't 1980 and I'm not an idiot. Get real. By this time I had already called Arrowhead Honda. I politely thanked them for their time and said we were leaving. Gibby became more agitated and started pacing around me. Michael asked why I was leaving. I said that Gibby was kind of a jerk, was wasting our time, knew nothing about the vehicles, and I've never seen a more disorganized lot in my life. Michael approached me and started to give me a speech about how I was the one acting like a jerk. We exchanged words and I was surrounded by a herd of salespeople (that could have been spending time printing specs for their vehicles). I walked out with Gibby, Michael, and about 6 other people taunting me, my wife, and her parents.
|