My family used to go a lot! Then they changed managers a few times and each time the service got worse. Finally we started just using take out only, but omg that was even worse! Every time we called in an order our pizza was never done even though we always gave them an extra 10 minutes over the time they told us it would be ready. One night we went and three of our 5 items were ready and the girl just left them on the counter while our breadsticks and dessert cooked for another 10 minutes! Then one terrible night after waiting forever after we got there to pick up, the counter girl dropped one of the pizzas on the floor upside down and seriously asked what we wanted her to do about it!!!! Yet another time again with the pick up pizza part they were again rude and I said out loud "I'm so done with this place." And the manager said, "Good!" What? Wow that was the last straw! My kids used to ask to get it all the time and finally stopped asking thank God! I will never go back!