My husband works night shifts and sometimes doesn't get to sleep until 0900. For this reason I booked the latest available appointment through their online appointment booking system. The appointment was 6:05 pm. I still have the email confirmation verifying this. Two days before my appointment someone from Miracle in Progress called me to verify my appointment for 5:05 pm. I told her I had booked it for 6:05 pm and she said that they close at 6 pm. (I later checked the site and it stated they close at 7pm on Tuesdays. I think someone was lying so they could get out of work early for the day). I really wanted to have the ultrasound done that day so I said 5:05 pm was fine, but I definitely wasn't happy with it. The day of my ultrasound I checked my email and had another confirmation email for my appointment, this time the time stated 5:15 pm! They changed my appointment time TWICE without consulting me to make sure that those times worked for me. So unprofessional! I was an RN in a doctor's office and we never pulled crap like this. Thankfully a different ultrasound place (Baby's First Image) was able to give me an appointment for 5:45 pm that same evening, so I was able to cancel with this horrible place. If they were this inconsiderate and unprofessional before I even made it to my first appointment, I shudder to think what terrible service I would have received.