Went to this DQ and there were 2 employees there. One was Nicole who had probably the worst customer service etiquette I have seen in my life...she was rude, loud and obnoxious and had a very sarcastic tone and she even snatched right out of my hand and yelled at me about taking a golden spoon that they had prominently displayed on the main counter with all the other spoons...The other was Briana and she was a delight and pleasure to deal with and she kept apologizing for her coworkers behavior ;)