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| - My best friend had her wedding reception here on the night of April 22, 2017 and it was absolutely a disaster. The banquet room was booked from 6:30-9pm. The guest all arrived promptly to the staff still setting up the tables and fully unprepared for our arrival. The food came out about a hour and a half after it was supposed and was cold and disappointing. I must mentioned that the restaurant had a printed food choice of every guest that attended so there shouldn't have been any reason why they were not prepared. One food choice was the steak, which we were told was cooked one way only and basically our cooking temperature could not be accommodated, this resulted in many guest not even eating their meal. The other meal choice was chicken Parmesan which was cold, dry, and underprepared. It basically was a chicken patty with noodles under it and that's it. The marinara for the dish came out ten minutes after the actual dish was served, serving no purpose at the point. The last dish was salmon Oscar which was great, I have no complaint about it, nor did any of the other guest. The waiter was not at all knowledgeable about the menu because when a table ordered a few bottles of wine he quoted them one price but after they received the bottles of wine and were prepared to pay for them the waiter had doubled the price, very misleading. Of the six tables that were there 3 of them didn't have any beverages other than water. The worst part about this whole situation is that the bride never ate because they forgot to bring her food and when she informed them of this they brought her out the wrong thing. Also, as the bride and groom were being rushed to cut the cake due to timing one of the staff members informed her that we needed to be out by 9:30pm and would be charged for overage fees in the contract, ALTHOUGH it was the fault of the restaurant that were running over the contracted time. They staff cut the wedding cake and butchered it. They were passing out chunks of cake and totally ruined it. The whole experience was awful, especially for a bride on her wedding day. I am truly disappointed in the service that was received at this established. They were unprepared, rude, and the customer service was absolutely disgraceful. I will never patronize this restaurant again. For the money that was invested in wedding reception, it was a huge disappointed and a total let down.
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